Research

Interests

I study incentive and information design problems in service operations management and in the platform-economy.

Working Papers

• The Economics of Process Transparency.
  • Joint work with Milind Dawande and Ganesh Janakiraman.
  • [pdf][ssrn][slides]

Publications

• An Analysis of Operating Efficiency and Policy Implications in Last-Mile Transportation Following Amazon’s Integration.
  • Joint work with Lina Wang and Elliot Rabinovich.
  • Journal of Operations Management (March 2022) [doi]
• “Seemingly-Beneficial” Interventions.
  • Joint work with Milind Dawande and Ganesh Janakirmanan.
  • Production and Operations Management (May 2021). [doi][pdf][ssrn]
  • Selected as “Lead Article” of POM Volume 30, Issue 10.
• The Economics of Agricultural Support Prices in Developing Economies.
  • Joint work with Tharanga Rajapakshe, Milind Dawande and Ganesh Janakiraman.
  • Production and Operations Management (March 2021). [doi][pdf][ssrn]
• Your Uber is Arriving: Managing On-Demand Workers through Sure Pricing, Forecast Communication and Worker Incentives.
  • Joint work with Upender Subramanian.
  • Management Science (February 2019). [doi][ssrn]
• Optimal Policy for a Stochastic Scheduling Problem with Applications to Surgical Scheduling.
  • Joint work with Milind Dawande, Ganesh Janakiraman and Kyung-Sung Jung.
  • Production and Operations Management (December 2015). [doi][pdf]